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Faqs

How to care

After you buy a new crocodile leather product, apply a small amount of premium exotic leather conditioner. Do this twice a year to preserve the leather and to help provide water resistance.
If your handbag gets wet, allow it to air-dry naturally. Keep it away any source of heat. When the leather is almost dry, apply a bit of leather conditioner to restore flexibility.
Don’t use any animal fat on your leather, animal oil will darken your leather; and, it will make the leather smell bad and decay gradually. Do not use leather conditioners that contain waxes or silicone which do not allow the leather to breathe. NEVER apply conditioner directly to the leather, apply to cloth first.
Your leather bag should be stored empty, and stuffed with tissue paper in order to maintain it’s shape.
Don’t apply any household furniture polish, alcohol, or other solvents to your leather bag.
Do not store your handbag in a closed plastic bag. Remember that leather breathes and that is why it is soft and supple.
Store the crocodile handbag in a cool, dry spot that is away direct heat. Heat removes moisture from the crocodile leather, causing a loss of natural shine.

How to clean

Wipe down the handbag’s surface with a damp microfiber cloth. This is sufficient to clean the crocodile skin, unless there is a difficult stain.
Remove any stains from the crocodile handbag by dampening a household sponge with exotic-leather cleaner. Work the cleaner into the affected area using overlapping circles.
Wipe away and remaining cleaner with a damp cloth and allow the product to dry completely.
Apply a light coating of leather conditioner to the crocodile handbag with a soft cloth. Choose a lanolin-free product or one that is formulated for use on exotic skins.

What is the Minimum Order ?

Tansin Company Limited has many products to choose from. Which can use the format that the company presented and change the color Or materials that can be used to produce products With conditions To order at 5 tickets per style per color for large bags and 100 pieces per style per color for small bags In the event that the customer has the product himself Order quantity The minimum depends on the work piece. And there will be a cost for sample production.

Is there a Product Warranty ?

Products that are out of the company are all checked before being delivered to the customer. But in the event of an error Or the product quality is not what the customer expected Please notify the company within 7 days of receiving the product.

Preliminary, ask the customer to report matters Via LINE directly.

1. Notify bag details. Date of purchase.
2. Take photos of products
3. Report product problems

and send in to let us know To allow us to coordinate internally And check the reason for the error And find measures to deal with the said problem quickly And more effective

Do you sell finished goods, ready to be delivered ?

We have a lot of products in stock for customers to choose from at the company’s stores.

1. No need to wait for a long time.br />
2. There is no minimum order quantity.
3. There are many models, many color

Or customers are interested in ordering according to customer drawings. We can also follow customer drawings.

What is your Production Lead Time ?

After The standard production lead time is 30-40 days after order confirmation and artwork confirmation received. This is subject to the quantity ordered as well as the production schedule at the time of order.

What is your Delivery Policy?

We provide free delivery service within Bangkok when the value is 25,000 Baht. For orders less than the stated value, for orders that have to be delivered outside Bangkok, the goods can be picked up at our company or we can contact a door-to-door service of your choice.)

Here to help

Have a question? You may find an answer in our FAQs.
But you can also contact us:
Call +662-703-3100
Monday to Saturday : 8.00 a.m. – 5.00 p.m. GMT+7
Send us an email

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